by Jenifer Madson
Step One: Relax - It's Only Money
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Put yourself in a _relaxed_ state
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Get _you_ out of the way
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Find _common_ ground - job, where they're from, hobbies, weather
Step Two: Ask Great Questions
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Sell, Don't Tell - Sell in the form of _questions_
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_Open_-ended, not ‘yes' or ‘no'
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Be very _curious_ - don't assume you know the answers
Step Three: Deliver The Shoe That Fits!
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Pick 3 benefits/features/solutions that _fit_ the need, not 3 you think they need
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_Check in_- ‘Isn't that great?' ‘Won't that be fun?' ‘Do you see how this works?'
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Don't be afraid to discuss _hesitations_
Step Four: It's All In The Details
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Explain programs - _features/benefits_
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Be _assumptive_ - ‘Which one of those fits best for you?'
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_Lead_ them to final paperwork. ‘What we need now is...'
Step Five: Raise Their Consciousness
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_Congratulate/Thank_ them sincerely for taking the step
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_ Acknowledge _ what might get in the way - them, others
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_Remind_ them who is there for them, in their corner